Services to Optimize your Cerify® System
The video production world is changing quickly, and it's generating many external factors that impact the quality of video content you receive. You're faced with the increased complexity and variety of available technologies, training and daily use of more sophisticated instruments (and the knowledge and resources to manage them). How much time and energy would you save if you could simplify your content management processes while improving the overall transmission quality of your broadcasts?
Efficient video content management depends on four interdependent factors:
- Systems design
- Product capability/configuration
- Installation
- Reliable support
The new Cerify system addresses each of these factors by integrating three new product components with custom system design, installation, and support services:
Product Resources
Use and Learn
- Design
- Install
- Support
Pre-configuration architectural assessments ensure your Cerify system is tailored to fit your environment and exact needs. The architectural review includes an assessment of your current configuration of file servers and video network servers, including:
- Your desired configuration of file servers and video network servers after integration of the Cerify system
- The requirements for identification and prioritization of multiple content types and formats
- Requirements for automated alerts
- Your company network security model and requirements
- The physical location for Cerify hardware including your mounting and accessibility requirements
- Power, network, and environmental conditions available for the Cerify system
Additional support features are available as needed, and can be added to your package at any time.
Application Notes and Technical Documents
- Cerify® and Dolby® DP600
Download Type: Application Notes and Technical Documents --> The need for reliable, consistent quality control of audio and video streams is constant. By integrating Cerify and Dolby's DP600 Program Optimizer into your workflow, the entire quality control process is automated. Learn more by reading the technical brief integrating Cerify and Dolby for a winning quality duo. - Integrating Cerify® and Digital Rapids Transcode Manager
Download Type: Application Notes and Technical Documents --> Read the technical brief on how the integration between Cerify and Digital Rapids Transcode Manager is accomplished leveraging Tektronix' CeriTalk API. - How to Correctly Detect Aspect Ratio
Download Type: Application Notes and Technical Documents --> Accurately detecting the aspect ratio of the non-black areas of a picture is essentials for correct playout. Learn more on how Cerify® detects aspect ratios on both SD and HD formats. - View More Application Notes and Technical Documents »
Installation services are included with all Cerify 200 Series Products. Installation services are defined in a Statement of Work and include system design, configuration, implementation, test and trouble shooting, and documentation.
Installation service event deliverables are:
- Statement of Work
- System Design Specification
- Design Implementation
- System Test
- Documentation
- Acceptance and Sign-off
Comprehensive on-site hardware repair and software maintenance services are available for your Cerify products - CYC200, CYS200, CYM200. You can choose a 1, 3 or 5 year maintenance agreement options - MN1, MN3, MN5
Support Service maintenance agreements include:
- Account management
- Software maintenance including new software releases
- Telephone technical support during regular business hours
- On-site repair services
- Advanced parts exchange service with next day delivery